If you place your order before 3:00 p.m., we’ll begin processing it the same business day. Orders are typically processed within 1–3 business days, after which delivery to Ireland usually takes 5–8 business days.

Once your order has been dispatched, you’ll receive a confirmation email along with your tracking number, so you can follow your parcel’s progress at any time.

We currently deliver to Ireland, with free standard shipping on all orders no minimum spend required. Orders are shipped Delivered Duty Paid (DDP), meaning there are no additional import fees or taxes upon delivery.

We apologise for any delays that may occur due to factors beyond our control, such as holidays, customs inspections, or high seasonal demand. If your order has not arrived within the estimated delivery window, please allow an additional 3 business days before contacting our customer service team at info@ashborne-lane.com for an update.

If you’d like to return an item, please contact us at info@ashborne-lane.com within 30 days of delivery to start the return process.
Our team will review your request and provide you with detailed return instructions and the return address.

Returned items must be in their original condition  unused, undamaged, with all tags attached and in the original packaging.
Unless the item is defective or incorrect, customers are responsible for the return shipping costs.

Once your return has been received and inspected, we’ll issue your refund to the original payment method within up to 14 business days and confirm by email.

Dear Customers, We offer you a wide range of secure payment methods. Here is an overview of the payment methods we accept:

• American Express
• Apple Pay
• Google Pay
• Maestro
• Mastercard
• Shop Pay
• Visa